FAQs

Yes. We offer rapid-response emergency repair services to minimize downtime. For the fastest assistance, call us directly with your machine’s make/model, location, and issue details so we can dispatch the right technician immediately.

We provide free diagnostic support over the phone, but in most cases, a service call is required to accurately identify problems and determine corrective action. This ensures we can see the issue firsthand and recommend the most effective solution.

Absolutely. Many older machines are built to last and can be updated, rebuilt, and restored to OEM specifications for a fraction of the cost of purchasing new equipment. With the right repairs and upgrades, they can often outperform newer, lower-quality replacements.

Yes. All workmanship is covered by a 180-day warranty, provided MTF service recommendations are followed. This warranty covers labor quality and ensures peace of mind after the repair.

We can handle the entire transport process for you. Our team will arrange the most convenient and cost-effective shipping or pickup method based on your machine’s size, weight, and location.

We work primarily on metalworking machinery, including CNC and manual machining centers, lathes, grinders, boring mills, and more. While most of our work is in the metalworking sector, we also repair a smaller amount of woodworking equipment when needed.

We provide on-site service across the Southeast. Depending on your location, we can often arrange same-day or next-day service. Contact us to confirm coverage for your facility.

Many breakdowns receive same-day triage. Final repair timelines depend on technician availability, parts sourcing, and job complexity.

Yes — we create custom preventative maintenance plans tailored to your equipment, helping avoid unexpected downtime and costly emergency repairs.